We want you to be happy with your purchase. If your item arrives damaged, defective or different from what you ordered, contact us within 7 days of delivery with your order number and clear photos or a short video of the problem.
After we verify the issue, we will offer a replacement or a refund. Items must be unused and in original packaging. Earbuds, headphones and other hygiene-sensitive items can only be returned if faulty.
Refunds are sent to the original payment method or by bank transfer within 7 working days of approval.